Commercial Roofing FAQs

Repair FAQs

Yes, see Roof Guardian program details.

We search for the source of the leak from within the building first, taking measurements and photos, noting the nature of the leak, and the intensity/frequency. When on the roof, we interpret the data collected from within the building to determine the source of the leak. Common roofing repair areas include flashing details, tie-in details, drains, edge details, seams, and punctures.

Upon completion of service work you will receive login credentials to customer portal access to view invoice, before and after pictures of work completed with GPS roof location of repairs. Recommendations for next steps in your commercial roof repair if required.

Yes! We are available for service calls 24/7/365. Call 717-690-2581.

Roof repair services are billed on a time and materials basis, depending on the scope of work and when the service is performed. Two service technicians are dispatched to each call to ensure repairs are completed safely and efficiently. We’re available for roof repair work 24/7/365. Including after hours, weekends, and holidays.

Our first job is to find the source of the roof leak and repair it. We’ll only water test if necessary to find the roof leak.

Scheduling FAQs

Schedule a qualifying meeting to determine if they are a good fit. Examples for verification: commercial roofing insurance coverage for workers’ comp, auto, liability, umbrella amount, additional insured listing, reference list, their level of achievement as a manufacture certified installer, size of roof projects completed, average qualification inspection scores, etc.

There are many things to consider when considering roof replacement. Schedule a time with a Moser Roofing consultant to advise you through the process.

Things to consider: What is your overall objective or desired outcome when your roofing project is complete? Other than a long-term (or short-term) leak-free solution.

  • Are you looking to increase energy efficiency?
  • Do you expect change in how space will be used in the future?
  • How saturated is current roof system from leaks? If so, is water saturation greater than 35% of total roof square footage?
  • Is the roof deck sound?
  • Is there only one layer of roofing existing on roof deck?
  • Will any residual chemical from operation functions make contact with new roof system?

Whichever roof option is pursued these are some of the questions to consider when determining which roofing strategy is best for your facility.

White membrane is ideally suited for rooftop solar system. Due to its color, it is a cool roof system and will allow the solar system to run more efficiently.

Typically, IBC (International Building Code) allows for three main roofing options: a complete tear off, roof over process, or roof skin.

Tear off requires complete removal of roofing system(s), thus exposing the roof deck, replacing insulation (thickness of new insulation depends on building usage and local codes) and installation of water proofing barrier, typically a single-ply membrane. The roof over or roof overlay option is the installation of new roof system on top of the existing roof system. Current IBC allows for up to two layers of roofing on commercial roofs wherein the first roof layer is dry and structurally sound.

The third option is referred to as a “skin job.” It involves removing the second layer of existing roofing membrane, installing a separation barrier or overboard, and installing a new membrane and flashing details. The substrate must be structurally sound and dry.

Yes, installation of a white membrane will achieve a high UV reflectance, decreasing inside temperatures during summer the month and adding insulation will decrease heat loss through the roof deck during the winter months.

Start with the age and condition of the current flat roof system. Your roof may need to be replaced if the warranty has expired and the roof repair cost exceeds the short-term benefit of delaying eventual roof replacement.

A flat roof, by building code, specifies that a low-sloping roof must have a minimum slope of 1/4″ per linear foot of run. Enhanced roof drain features include tapered ISO insulation, crickets, and diamonds.

Cost driver considerations: building access, height, building region, total square feet of project, type and quantity of roof curbs and flashing details, roof tie-in details, drainage details, roof insulation and coverboard options, tapered insulation requirements. Is it a tear off, roof over, or skin of the roof? Using a reputable contractor, etc. There are many factors to consider, and cost can range from $4.50 to $10.00+ per square foot.

As a best practice, inspect your commercial roof twice a year, Spring/Fall. Look for anything out of the ordinary, vandalism, trash, rooftop equipment components, etc. Moser Roofing offers complimentary first- and second-year roof installation anniversary inspections for each roof installed.

We install Duro-Last roofing membranes and components. The industry’s best edge-to-edge, deck-to-sky manufacturing warranty. Inquire to see if it is a good fit for your project.

Billing & Payment FAQs

We accept major credit cards, cash, and checks.

Payment is due upon receipt of the invoice.

You’ll receive an invoice via email within 24-48 hours.

Pricing FAQs

Not to exceed (NTE) refers to cap on service expense per service visit by a customer, typically set between $750-$2,500. If the repair cost exceeds this cap, the work must first be approved by the customer.

For emergency dispatches we respond at our time in material rate. We also do quote service work, so for further questions contact us to schedule your roof consultation.

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