Here Are the Most Important Questions to Ask a Roofer
As you begin your search for commercial roofing companies, a handful of candidates will likely rise to the top. Often, these are the roofers with the best online reviews and with years of experience in the industry. But with this shortlist in hand, how do you select one roofer from the top commercial roofing companies in your area?
At Moser Roofing Solutions, we work hard every day to be the best choice in commercial roofing for property owners throughout the Pennsylvania and Mid-Atlantic region. Many businesses hire us after talking to us directly because we’re not like all the other commercial roofing companies. Speaking with each roofing company on your list and asking them direct questions is an excellent way to gain more information and see which roofer is the best fit. To help guide your conversations, here are five questions you should ask each commercial roofing company.
Are you licensed and insured?
While any highly reviewed roofer is likely to be licensed and insured, this is a question that you should always ask. Licensing and insurance are essential for any responsible roofing company as part of their qualifications.
Additionally, these credentials protect you as the property owner. Without proper insurance, you can be held liable for any mishaps, damages, or injuries that occur while a roofer repairs or replaces your roof. So while every roofer on your list ought to be licensed and insured, we still recommend asking. Better safe than sorry!
Do you provide free estimates?
Most of the top commercial roofing companies will provide free estimates for your roofing project. They may even provide a quote for repair, replacement, and restoration services to help you better understand what falls within your budget.
While a lot of work goes into a complete estimate, the best roofing companies understand the advantages that both parties gain from a free estimate. As the property owner, you get a more complete understanding of the damage to your roof, as well as a point of comparison between roofers. Meanwhile, the roofer establishes contact with a potential customer while building trust.
Do you offer any guarantees or warranties?
Any roofer can say they do great work. The top commercial roofing companies, however, will stand behind their work with some form of guarantee or workmanship warranty. This is because even the most skilled contractors can make mistakes—and the customer should never be left paying more for an error made by their roofer.
In addition to workmanship warranties, well-established commercial roofers are likely to have closer relationships with industry manufacturers. This often enables them to negotiate better prices on materials and provide longer-lasting material warranties, as well. For example, Moser Roofing Solutions is a Duro-Last Platinum Elite Contractor, granting us access to pre-approval for repairs and discounted warranties.
What’s the timeline for this project?
The top commercial roofing companies understand how critical your roof is when it comes to the smooth day-to-day operations of your business. Because of this, they will take extra steps to minimize disruptions to your business while repairing or replacing your roof. This includes carefully laying out a timeline to reduce or eliminate shutdowns and complete your roofing project as efficiently as possible.
Can you provide references?
As mentioned above in the section on warranties, any roofer can claim to do great work. However, the opinions of past customers matter far more than the roofer’s own.
References from past customers are an excellent way to establish the quality of a roofer’s work. If past customers are willing to act as references, this means the roofer’s work was so good that customers are willing to spend some of their own time in support of their roofing partner.
This is also an opportunity to establish a commercial roofer’s experience working on roofs similar to yours. For example, a warehouse and a retail building may have very different needs. While no two commercial flat or low-slope roofs are the same, there are often similarities between roofs in terms of the materials used, the design and construction, or even the type of building. The best references for your decision should be from customers with buildings and needs similar to yours.
Moser Roofing Solutions: One of Pennsylvania’s Top Commercial Roofing Companies
At Moser Roofing Solutions, we’re proud of our reputation as one of the leading commercial roofing companies serving business owners throughout the Pennsylvania and Mid-Atlantic region. Of course, we also know we’re far from the only commercial roofers in the area, and we work hard on every project to exceed expectations for our customers. From expert craftsmanship to excellent manufacturer relationships, there are many reasons people choose Moser!
Not sure which commercial roofer to choose for your next project? Contact Moser today! We’re happy to answer any questions you may have.